A Massive Fail in Presentation

I recently came upon a webinar hosted by two environmental consultants, Mike and Amy. The webinar was called “Improving Training Effectiveness through Accelerative Learning”. As an environmental trainer who has conducted seminars and webinars on environmental compliance for thousands of environmental managers, I was very curious to learn about this “accelerative learning” process which sounds like something revolutionary and innovative. I logged on to the webinar with an open mind and eagerness to learn new training strategies.

It was a major disppointment.

The webinar begins with a four-minute self introduction of the speakers. A self promotional spiel. This is one of the common mistakes made by speakers. They fail to realize that the participants are there to learn about the topic. The fact that they are there is fair assumption that they already know about the qualifications of the speakers. The time to brag about your qualifications is BEFORE they sign up for your talk. So someone who is anxiously waiting to find out more about the topic is forced to sit through several minutes of tedious tripe.

Mike then proceeds to go through bulletpoints – one by one until they build up to a screen full of nine bulletpoints after 13 minutes. The big problem with mikebulletpoints is that they are a big distraction to the audience. As the speaker is talking about bulletpoint #5, the audience is free to roam around and is probably reading the previous four bulletpoints. By the time we get to the last bulletpoint, hardly anyone is listening to the speaker. Some are probably in a coma.

A much more effective means of presentation is to show each talking point (in the form of a short sentence) coupled with a relevant picture in EACH slide. Let’s say you are talking about how to reef a sail on a sailboat. Show a photograph of someone reefing the sail on a sailboat and talk about how to do it. And then you move on to the next slide with the next talking point in a short sentence coupled with an appropriate photo. That’s how you KEEP your audience’s attention to what you are saying. Their eyes cannot meander to your previous talking points.

How many times have we attended a conference where the speaker splashes 10 bulletpoints on the screen and then proceeds to read them out loud one by one? Look around the room and you will find many people dozing off or working on their crossword puzzle.

There is a reason bulletpoints are also known as electronic chloroform.

The second speaker Amy does a similar thing except she embeds her bulletpoints in diagrams so that at the end she has a collage of diagrams with multiple bulletpoints embedded. The audience will do the same thing as they do with Mike’s plain old bulletpoints. Their eyes will be wandering all over the diagram and their minds will tune out what she has to say.

Here is another example: When she talks and shows a pyramid as shown here at amythe same time, the audience will be accelerating through all those words on the diagram and not be listening to her important message. That’s hardly effective learning.

Amy mentions decades and decades of brain research on learning. The landmark research done on cognitive learning is by Dr. Richard E. Mayer – a professor of psychology at the University of California Santa Barbara. His research shows that people take in much more information and retain more when they are presented with a short sentence words and an accompanying visual. Lots of research papers have been written on this topic.

I never did finish the webinar. It was dreadfully boring and I felt myself lapsing into a coma. The only way I can stay up was to stab my leg with a sharp object to keep me from dozing off.

In sum, presenting multiple bulletpoints on a single slide is NEVER an effective way to communicate to any audience. It is a major distraction. Speakers use bulletpoints to remind them of when they need to say what – much like a cheap teleprompter. And that’s fine. But there is no need for the speakers to show the audience their teleprompter.

The cardinal rule of good presentation or public speaking is this: always make sure your audience’s focus is on you – the speaker and the spoken words – not words on the screen.

The most effective to make a presentation to an audience is to TALK to them. You are having a normal conversation with each and every one of the audience. You tell stories of real-life examples that relate to the audience. You never use electronic chloroform to put your audience to sleep.

It is a cruel and unusual punishment.

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7 responses to “A Massive Fail in Presentation

  1. Ernestine B. Small

    I was introduced to your method three years ago and have been using it since. It works. Wished more people knew about it

  2. Nice post Norm. I strongly identified with you jabbing your leg to stay awake!

    Webinars like that may be cruel, but sadly they’re far from unusual!

    I fully agree about 4 mins of intro being slow and not audience-focused. That’s one symptom of what I call “the #1 mistake” of presenting online. Here are at least 3 ways to fix it:
    http://remotepossibilities.wordpress.com/2013/04/29/how-to-fix-the-1-mistake-when-you-present-online/

    Would love to hear your thoughts on those tips, and by all means leave a back-link if you like.

    • Hi Craig…thanks for your comment and the link. I agree with everything you say in the linked article except the 3-seconds rule. In many cases, the speaker may need more than 3 seconds to get his point across. Using the example I gave in my post – REEFING a sail. The slide with a sail being reefed acts as the setting for however long the speaker needs to explain the procedures. It puts the audience right on the sail boat LISTENING to the speaker and that’s exactly where we want them to be. I was quite shocked that the webinar speakers never gave a single concrete example of their “accelerative learning”. If they did, I sure missed it because I was in a semi coma induced by their electronic chloroform. If I were doing their webinar, I would start right off by giving a concrete example of “accelerative learning” through story telling and then say ” ladies and gentlemen, you have just seen accelerative learning” in action!”. A lot more interesting than saying “I have 15 years of experience and I have 2 cats and 3 dogs at home.” No one cares!

  3. The 3-second rule means “Put just a little content on the slide, so people can interpret it in 3 seconds” – but then talk about that slide for maybe a minute or two. (The post about the 3-second rule says “I’m not saying you should show each slide or each piece of content for just 3 seconds.”)

  4. Norman:

    Excellent post! The much more effective sentence-headline plus picture format you mentioned is one version of the Assertion-Evidence slide design described by Michael Alley. I blogged about it back in February:
    http://joyfulpublicspeaking.blogspot.com/2014/02/assertion-evidence-powerpoint-slides.html

    Richard

    • Richard…it was a different Michael that gave this presentation. Can’t tell you if it was Assretion-evidence since I got chloroformed into a semi comatose state.

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